RStudio is happy to provide support for anyone using our products.
To focus on building the best products, RStudio does not provide installation or
professional services. However, RStudio has several Certified Partners that may
be able to provide assistance.
If you require installation or professional services, including training,
implementation, management, and development services, then please refer to
our Full Service Certified Partners list.
RStudio Premium support is limited to our professional products. However, if your question is
related to the open-source products, R, R code, or specific R packages, then please visit the
Open a support ticket
If you require assistance with one of the RStudio professional products, then please do the
Before opening a support ticket, run the appropriate diagnostic script for
If you are unable to run the diagnostics script, skip to step 2.
Use this form to file a support ticket, and include the following information:
- Your name and company
- What you are trying to do
- What have you tried
- Any errors that you received
- The diagnostics file that was produced by running the diagnostics script (if
RStudio strives to provide excellent and efficient customer service and
support. The more information that you provide to us in the support ticket, the
easier it is for us to support you in the best and most efficient way possible.
Our Support Agreement provides
important details about the support that RStudio provides.